Our Rail Booking & Concierge Services

COMPREHENSIVE CLASS GUIDE

Explore Canadian Rail Classes of Service

Compare seating ergonomics, chef-prepared meals, luggage allowances, and private sleeper cabins. Speak directly with a booking concierge for live availability across the VIA Rail network.

Smart Value

Economy Class

Affordable, comfortable seating across all Canadian corridors and cross-country lines.

Included Amenities

✓ Wide reclining seats with footrests
✓ Free high-speed Wi-Fi (Corridor trains)
✓ 110V power outlets at every seat
✓ 1 personal item + 1 carry-on included
✓ Onboard café & refreshment cart

Call To Book Economy

⭐ Most Popular

Business Class

All-inclusive premium comfort tailored for business travelers and relaxing city getaways.

All-Inclusive Privileges

✓ Hot multi-course chef meal + wine/beer
✓ Priority station boarding & lounge access
✓ Extra-wide 2+1 seating with large work tables
✓ 2 checked bags (50 lbs each) included free
✓ Dedicated quiet car options available

Call To Book Business

🌲 Scenic Overnight

Sleeper Plus

Cozy berths and private cabins for transcontinental & Atlantic coastal journeys.

Overnight Luxury

✓ Private Cabin for 1 or 2 with fold-down beds
✓ All 3 daily gourmet dining meals included
✓ Skyline 360° glass dome car access
✓ In-cabin sink & access to shower facilities
✓ Dedicated car attendant & luggage handling

Call For Sleeper Cabins

👑 VIP Luxury Suite

Prestige Class

The ultimate in transcontinental Canadian luxury between Toronto and Vancouver.

VIP Inclusions

✓ Master bedroom with Murphy double bed
✓ Private en-suite bathroom with shower
✓ 24/7 Dedicated Concierge & bar service
✓ Reserved priority dinner seatings
✓ Exclusive access to Prestige Park Lounge

Call For Prestige Suites

SPECIALIZED ASSISTANCE

Dedicated Telephone Support for All Passenger Needs

Our travel desk provides personal phone coordination for discount eligibility, accessibility accommodations, and customized travel requests.

Ages 60+ Special Tariff

Senior Citizen Discounts

Special promotional passenger tariffs applied directly over the phone on Economy and Sleeper Class routes.

✓ Up to 10–15% tariff reduction on qualifying rail lines
✓ Easy ground-level car placement & porter luggage aid

Call For Senior Rates

4+ Passenger Groups

Family & Group Booking

Coordinated group travel with adjacent 4-seat table clusters, connecting sleeper cabins, and bulk discounts.

✓ Guaranteed adjacent seats facing together with table
✓ Coordinated dining car seatings for entire group

Call For Group Rates

Accessibility & Care

Special Mobility Support

Full ADA assistance including hydraulic station wheelchair lifts, companion seating, and certified service animals.

✓ Wheelchair-accessible cabins & dedicated restrooms
✓ Priority pre-boarding & personal station escort

Call Accessibility Desk

Luggage & Pets

Baggage & Pet Travel

Guidance on sports gear (skis, bikes, golf clubs), oversized checked luggage, and small pet in-cabin spaces.

✓ Check extra luggage up to 50 lbs (23 kg) per piece
✓ Pet reservations confirmed in advance for your coach

Call Baggage & Pet Desk

Ticket Modifications

Date Changes & Upgrades

Need to adjust your departure date or upgrade to Business or Sleeper Class? Our phone agents process changes in minutes.

✓ Real-time fare difference & tariff rules evaluation
✓ Instant re-issuance of updated barcode e-tickets

Call Ticket Changes Desk

Urgent Departures

Same-Day Emergencies

Flight cancelled or highway impassable? Speak immediately with an emergency dispatcher to secure the next available train seat.

✓ Instant phone confirmation for trains departing today
✓ Immediate digital boarding pass to mobile phone

Call Emergency Booking Desk

Our Telephone Concierge & Booking Services